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User Friendly | AI-Enhanced

360° Experience Management Platform

What is Dropthought?

Dropthought is an AI-powered, real-time experience management platform that helps organisations understand, manage, and enhance the experiences of their customers, employees, fans, and other stakeholders. Our intuitive and user-friendly platform empowers organisations to seamlessly turn insights into actionable strategies for lasting impact.

Transforming Experiences with Real-Time Insights

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Features

Capabilities

Our CXM platform cuts costs and boosts NPS

45%

reduction of CXM
costs

7 point

increase in Net
Promoter Score

15%

Increase in Customer
Satisfaction

Success Stories

1.4

star improvement on TripAdvisor

28%

revenue boost

Increased

customer satisfaction

Innovative solution revolutionised the client's hospitality service

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