What is dtWorks?
Customer Engagement Platform that empowers enterprises by streamlining workflows, enhancing efficiency, and ensuring exceptional customer experiences.
Features
Insightful dashboard
Insightful operational dashboard for tracking and monitoring performance
Simplified processes
User-friendly workflow engine to effortlessly configure business process
360° insights
360-degree insight into customer sentiment to take proactive measures
AI-powered resolutions
AI-based smart assistance to provide immediate solutions to customer problems
Capabilities
Benefits
Cut resolution time and take a proactive business approach
Success Stories
Proactive
Customer Engagement
Automated
Lead Generation
Improved
Operational Efficiency
How a telecom company boosted lead generation and customer retention.
BCT Consulting drives Digital Transformation by focusing on People, Product, and Process. We offer Enterprise Services, KPO, Staff Augmentation, and intelligent automation across sectors such as Banking, Retail, Government, Healthcare, Oil & Gas, and Energy.
BCT Consulting drives Digital Transformation by focusing on People, Product, and Process. We offer Enterprise Services, KPO, Staff Augmentation, and intelligent automation across sectors such as Banking, Retail, Government, Healthcare, Oil & Gas, and Energy.
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